210 2447800 Γραμμή εξυπηρέτησης Δωρεάν τηλέφωνο
Φόρμα επικοινωνίας
Ενημερωτικό δελτίο
Stage Ολοκληρωμένο σέρβις
Περιγραφή θέσης

Service Engineer

Repair and maintain forklift trucks, ancillary equipment, industrial doors and loading bays. Create and maintain excellent relationships with customers (internal / external) to fully cover their needs / requirements.

Main duties / key accountabilities:
• Repair and maintenance forklifts trucks and ancillary equipment.
• Accurately complete service reports and time sheets and sending to the Dispatcher daily.
• Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations
• Willingly attending all necessary trainings for their development.
• Sending weekly reports completed within the current week.
• Support other engineers, theoretically and practically, whenever required.
• Regular updating to Service Manager for all problems/issues.
• Participate in internal meetings of After Sales.
• Act as a Company Ambassador at all times
• Manage and control parts stock in service vans.

Core Competencies:
• Organizational skills
• Loyalty
• Effectiveness
• Methodology
• Receptive to change
• Confidence
• Discreetness
• Excellent analytical and problem-solving skills
• An eye for detail
• Strong communication skills
• Excellent people and time management skills
• The ability to work well both as part of a team and on your own
• Strong technical drawing skills
• Good IT skills and a familiarity with industry-specific software and programmes

Requirements:
▪ Technical High school graduate
▪ Very good knowledge of English or German
▪ PC literate
▪ 2 years experience as an engineer

Key Performance indicators
▪ Minimum daily working time 6 hours (excluding travel time).
▪ Continuous improvement of customer satisfaction.

Please send us you CV at: humanresources@jungheinrich.gr using the email title: Service Engineer.

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