IT Coordinator

Main duties / Key accountabilities:

• Manage, own and support IT projects, which includes any project within the group with an IT element
• Provision of IT solutions to business problems
• Asset management and maintenance
• Develop and deliver IT strategy in conjunction with JH-Group
• Manage the existing IT systems (including data and telephone networks) for the company
• Responsible for the efficient running of all data and communications systems at all business areas
• Responsible for Information Systems Security
• Provide support at all IT systems of the unit when required
• Communication with IT-service at JH-DE Escalation to first level support
• IT pilot tests in cooperation with JH-DE IT-service
• Deliver budget planning and control IT costs
• IT Purchasing – Communication with IT suppliers
• Managing the delivery of new hardware
• Project management
• Resolving system & network problems at the unit
• Providing support at JH staff for various IT problems
• Responsible for the development and the implementation of the CRM procedures, policies and best practices
• Performance monitoring and reporting of the CRM
• CRM analysis and support at all users, data input and random testing, data control and maintenance, maintenance and update of CRM application, trainings & manuals/quick start guides

Key Competences:

• Analysis skills
• Project Management skills
• Efficient Time Management• Organizational skills
• Communication skills
• People management skills
• Effective team building
• Flexibility
• Corporate attitude
• Good interpersonal relations with other departments of the company
• Good PR with the HQ and other countries Managers
• Integrity
• Compliant

Requirements:

• BSc relevant to ITIL modules 
• 1-2 years working experience in IT/CRM environment
• IT Literacy (Excel, SAP, ERP system)
• Fluent in English, both written and oral

Rewards & Benefits:

• Competitive remuneration package
• Continuous training

If you are interested in this job offer, please send your CV at : humanresources@jungheinrich.gr using the email title: IT Coordinator.