Call4Service
210 2447800 Γραμμή εξυπηρέτησης
Φόρμα επικοινωνίας
Ενημερωτικό δελτίο
marketingwebshop admin
Περιγραφή Θεσης

Webshop admin

Overseeing online orders and product offers, ensuring sales are maximized and products delivered effectively.

Main duties / key accountabilities

Webshop sales & administration:

  • Manage and monitor daily online orders, undelivered orders, invoices, credit notes, refunds, exchanges, customer emails/requirements.
  • Stock handling – guarantee that sufficient products are on stock.
  • Answering incoming calls from prospects & customers, ask questions to understand customer’s requirements
  • Provide information about product’s features, prices etc. and present their benefits.
  • Persuade the customer to buy by demonstrating how products meet their needs.
  • Keep records of calls, sales and useful information.
  • Create sales reports.
  • Calling customers & prospects to sell company products.
  • Create phone directory targeted lists.
  • Maintaining high & continuous product knowledge.
  • Track traffic and sales performance throughout the whole website amending where necessary to increase sales.
  • Close collaboration with field salesmen, accounting department, warehouse manager & order processing department.
  • Responsible for webshop content, review & update.
  • Update SAP & C4C in daily bases.
  • Communicate directly with clients for webshop marketing campaign

Core Competencies:

  • Online affinity
  • Strong coordination skills
  • Creativity to develop the shop and make it successful
  • Strong communication skills
  • Good organizational skills
  • Results orientation
  • Strong sense of ownership

Requirements:

  • Good understanding of sales principles
  • Demonstrable ability to multi-task and adhere to deadlines
  • Well-organized with a customer-oriented approach
  • Excellent knowledge of MS Office, computer software and online applications (CRM tools, Online analytics, Google Adwords etc.)
  • Exquisite communication and people skills
  • High verbal and written communication skills in English and Greek

 Please send us you CV at: humanresources@jungheinrich.gr using the email title:  Webshop Admin.

Έχετε ερωτήσεις;